About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.
We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.
Key Responsibilities
- Support the daily management of office operations to ensure a safe, efficient, and productive workplace.
- Coordinate with building management and internal stakeholders to maintain smooth facility operations.
- Monitor office stationery, office supplies, equipment, and service contracts to ensure operational continuity.
- Manage relationships with external vendors and contractors, ensuring service quality and cost efficiency.
- Coordinate maintenance, service schedules, and vendor performance reviews.
- Provide backup support for reception/front desk operations to ensure smooth visitor management and office coverage.
- Review and optimize administrative processes and SOP to improve efficiency and service quality.
- Manage office expenses and admin expenses reimbursement while keeping accurate records.
- Support office-related projects such as office setup, expansion, renovation, or internal improvement initiatives.
- Coordinate with cross-functional teams to ensure project progress and timely completion.
- Assist in planning and executing workplace initiatives, events, or employee experience programs.
- Perform other duties as assigned by the supervisor.
Qualifications
- 4 + years of experience in office administration, facilities coordination, or administrative operations.
- Experience supporting administrative or workplace projects (office setup, relocation, renovation, or operational improvement).
- Strong organizational, problem-solving, and multitasking skills.
- Excellent communication and stakeholder management abilities.
- Experience working with vendors, building management, and internal departments.
- Ability to work independently while collaborating effectively with cross-functional teams.
- Excellent communication and interpersonal skills, with the ability to build positive relationships with stakeholders.
- Strong teamwork mindset and the ability to build positive working relationships within the team and with cross-functional team.
- Creative and proactive mindset with the ability to suggest improvements to administrative processes and workplace initiatives.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?
* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions
* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact
* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.
* We encourage flexible work arrangement
* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.
Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider?
Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
References
Visible links
1. https://www.youtube.com/watch?v=w4D31J3atps
2. https://www.youtube.com/@TripcomGroup
