Caroline HARAUCHAMPS

Details

Headline: Head of account management & Partnerships

Hospitality / Travel Tech Experience: YES

Language Proficiency: English, French

Core Skills: Account Management, Budgeting and Financial Analysis, Client Retention, Cross-functional Collaboration, Presentation Skills, Product Lifecycle Management, Project Planning and Execution, Sales Analytics, Sales Forecasting, Strategic Planning

Soft Skills: Adaptability, Communication, Conflict Resolution, Emotional Intelligence, Interpersonal Skills, Leadership, Problem-solving, Teamwork

Skills

International B2B Go-to-Market Strategy
SaaS & Subscription Business Models
Cross-Functional & Location Team Management
Operational Leadership
P&L and KPI Management
Strategic Partnerships
Enterprise Account Management
Business Development
Demand Generation & Marketing Alignment
Change Management & People Development

About

Account Management, Customer Success and Partnerships leadership in international B2B environments undergoing transformation.
Background rooted in Travel & Hospitality Tech, working closely with travel and hotel players on retention, renewals, growth, distribution, digitalisation and customer experience challenges.
Strong operational scope with significant managerial and cross-functional responsibilities, at the intersection of Sales, Product, Marketing and Operations.
Interest in client-centric, impact-driven leadership roles, within or beyond Travel & Hospitality.
Complementary activity: academic coordination and teaching in pricing, revenue management and hospitality distribution (ESSCA/IAE Angers).
📍 Paris area | Hybrid setup | Mobility depending on opportunities