Details
Skills
Product Management, AI prompt generation, Customer Success, Post Sales, Solution Engineering, Customer interviews, CRM, Project Management
About
I’m a Customer Success and Implementation specialist with a passion for hospitality and a drive to make technology work for the people who run it. With experience supporting leading SaaS platforms in the hospitality space, I help hotel operators and multi-location teams adopt tools that streamline operations, ensure brand compliance, and deliver consistent guest experiences.
From onboarding new clients to rolling out large-scale property initiatives, I bring a blend of project management, client empathy, and technical know-how to every engagement. I’ve worked closely with franchisors, owners, and cross-functional teams to drive adoption, solve challenges, and keep complex projects moving forward.
I believe that great technology should feel intuitive and that strong relationships are the foundation of long-term success. Whether it’s a new hotel opening, a standards upgrade, or a platform rollout across dozens of locations, I’m there to ensure it’s done smoothly, on time, and with a hospitality mindset.
Let’s connect if you're building the future of hospitality tech—or looking to make it work better.
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