This role is managed by Stryyde on behalf of Planet
About Planet
Planet is a global technology company delivering next-generation PMS and payments solutions purpose-built for the hospitality industry.
With a heritage of over 40 years in hotel technology through brands like Protel and Hotsoft, Planet has evolved into the only full-stack provider offering a fully integrated platform that unifies PMS, payment solutions, and over 1,000 third-party integrations, all from a single provider.
Our platform is designed to eliminate operational friction, enhance the guest journey from booking to check-out, and drive revenue growth and loyalty for hoteliers around the world.
Headquartered in London with over 2,500 employees across six continents, Planet supports over 800,000 customers in more than 120 markets. Visit our webpage to get to know us better: https://www.weareplanet.com/hospitality
Role Overview:
Lead and develop a Sales Development Representative (SDR) team focused on generating qualified opportunities within Property Management System (PMS) partners and hotel groups, driving cross-sell and new business pipeline for payments solutions.
What you will do:
• Lead, coach, and develop the SDR team to consistently achieve pipeline and meeting targets.
• Define and execute outbound and inbound SDR strategy across PMS partners and hospitality segments.
• Work closely with Sales, Partnerships, and Payments teams to align on target accounts and campaigns.
• Drive high-quality pipeline generation for payments solutions within PMS customer bases.
• Implement performance metrics, reporting, and continuous improvement frameworks.
• Ensure strong qualification standards and smooth handover to sales teams.
• Recruit, onboard, and continuously develop SDR talent.
• Optimise tools, messaging, and outreach processes to improve conversion rates.
Key KPIs
• Qualified opportunities generated
• Pipeline value created
• Meeting-to-opportunity conversion rates
• Activity and productivity metrics
• Team target attainment against meeting and Live ARR
• Speed and quality of lead follow-up
Who you are:
• Experience leading or coaching SDR/BDR teams in B2B tech, SaaS, PMS, or payments.
• Strong understanding of hospitality technology and payments ecosystem.
• Data-driven sales management approach.
• Excellent coaching and performance management skills.
• Ability to work cross-functionally with sales and partnerships teams.
• Strong communication and organisational skills.
Success Profile
A high-energy leader who builds a motivated, disciplined SDR function that consistently generates pipeline and becomes a key engine for PMS and payments growth.
Why Planet:
Planet is an equal opportunity employer where diversity is valued, and all employment is decided based on qualifications, merit, and business need.
Come and grow your career in the most exciting, fast paced technology market, with a business that delivers feel-good connected commerce. We would love to hear from you – Apply now.
At Planet, we embrace a hybrid work model, with three days a week in the office.
Reasonable accommodations may be made in order to allow for an individual to perform the essential functions of this role successfully.
