Summary
The Cargo Agent is responsible for timely processing and screening of import and export documentation. He/she is also responsible for accurate entries of records into Cargo Management System (CMS).
Duties and Responsibilities
- Handle customers’/ airline/ agents’ enquiries in a polite and efficient manner
- Attend to customers in collecting/ delivering of cargo including receiving of payments
- Liaise with warehouse operations team as appropriate
- Screens accuracy of paperwork submitted for inbound releases as well as acceptance on outbound shipments
- Update consignments records in Cargo Management System (CMS) and airline systems and maintain computer database
- Sorting and dispatching of cargo documents in accordance to airline requirements
- Coordinate with carriers/ Ground Handling Agents and arrange transfer of all transhipment traffic
- Conduct tracing activity and any other relevant action following short/ over shipments of documents/cargo
- Update filing as necessary
- Supervising a team of subordinate working under the sections
- Ensure compliance with all workplace safety, security, and health policies and procedures
- Any other duties as assigned by the duty manager or step up to take supervisory role in the absence of the supervisor
Requirements
- GCE ‘O’ or ‘N’ Levels
- Experience in logistics & warehouse is an advantage
If you are ready to explore this opportunity, we would love to hear from you. Please email your CV to TalentAcquisitionSG@dnata.sg.
