What you will do #LI-Remote
We are expanding internationally and are looking for a full-time Account Executive in Mexico City, Mexico.
Where you will have impact
- Prospect to sell the Lighthouse tools to small, medium and large hotels.
- Source potential client opportunities via cold calling, (cold) emailing campaigns, and through interaction with professional industry network groups.
- Build, organize, and execute a business development plan to achieve business aims and sales targets.
- Integrate generative AI tools to streamline lead generation, personalize outreach at scale, and enhance the speed and quality of client communications.
- Utilize and develop innovative strategies to maximize results and win over challenging targets.
- Respond to all incoming product enquiries, referrals, and leads in a timely and effective manner.
- Preparation of accurate quotes, development, and presentation of proposals to clients in a professional and confident manner.
- Organization of online (WebEx webinar) or personal product demonstrations and advanced training sessions.
- Maintain accurate records of your business development activities on Lighthouse's CRM system.
- Achieve sales KPI's and targets.
- Sales to be finalized in a timely manner, with a focus being placed on being proactive.
- Maintain regular contact with prospective clients and new accounts.
- Continue to identify upgrade opportunities with the existing client base and generate new sales from these organizations.
- Contract negotiation as required, maintaining a balance between optimal service, value for the client and Lighthouse profit margins.
- Ensure all documentation is complete post-sales to set up trials, and to move the client to a subscription.
- Provide client feedback on products to the Product Development team so that products can be reviewed in line with the feedback.
- Attend meetings, (inter)national conferences and organize regional road shows as required.
- Demonstrate commitment to the team to ensure the team achieves its goals, objectives and service level agreements (SLA's).
- Adopt the relevant processes, procedures, and policies to ensure a consistently high level of service is adhered to.
- Where necessary, identify short falls in the process and procedures and suggest process improvements.
About our team
Join our dynamic Revenue team of over 150+ sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.
What's in it for you?
- Flexible time off: Autonomy to manage your work-life balance.
- Collaborative team: High-bar, friendly, creative, and passionate colleagues.
- Career development: Workshops, frameworks, tools, training, and processes to realize your full potential.
- Impactful work: Shape products relied on by 85,000+ users worldwide.
- Referral bonuses: Earn rewards for bringing in new talent.
Who you are
- A minimum of a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
- You have 2+ years relevant experience in business development in the hospitality business, or with a SaaS company
- Relevant experience in revenue management or knowledge of different Hotel PMS & RMS software is a big plus
- You are able to effectively interface with all levels and teams on a formal, informal, written and verbal basis
- You are comfortable navigating software and conducting webinars/tutorials
- You have a focused, “hunter” mentality to find, solicit, and drive new business to the company
- You are fluent in English and preferably one other native language
- You have experience with SalesForce, or other CRM systems and related sales tools
- You are tech-savvy and comfortable integrating AI-driven workflows into daily routines to enhance personal productivity and stay ahead of industry trends
- Of course, you have excellent written and oral communication skills and demonstrates a high level of diplomacy
