Organization- Hyatt
Summary
At Hyatt, “We care for people so they can be their best” – a purpose that is lived every day through our values of Empathy, Integrity, Respect, Experimentation and Wellbeing. When you join us, you become part of a growing global family with more than 1,450 hotels in over 70 countries – a company proud to be recognized as a Great Place to Work.
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Lead with care. Shape an iconic resort experience in Mallorca.
At Sarena de Muro Mallorca Resort, Destination by Hyatt, hospitality is personal, refined, and deeply connected to place. Set on one of the most beautiful beaches in Mallorca, Sarena de Muro blends contemporary luxury with a strong sense of warmth, authenticity, and Mediterranean lifestyle.
We are now seeking an experienced General Manager to lead the resort into its next chapter — someone who inspires teams, elevates guest experiences, and brings Hyatt’s culture of care to life every day.
The Role:
As General Manager, you will have full responsibility for the overall success of the resort, leading a strong Executive Committee and acting as the key ambassador for Sarena de Muro with owners, partners, guests, and the local community.
Reporting to the Regional Vice President Operations, you will shape strategy, drive performance, and create an environment where colleagues feel proud, engaged, and empowered.
Your Impact:
- Lead and develop a high-performing leadership team across all hotel functions.
- Deliver exceptional guest experiences rooted in authenticity, service excellence, and local connection.
- Drive strong commercial and financial performance while protecting brand integrity.
- Foster a culture of care, inclusion, and collaboration aligned with Hyatt’s values.
- Oversee compliance with local regulations, health & safety standards, and corporate policies.
- Position Sarena de Muro as a standout resort destination within the Hyatt portfolio.
What you'll love about us:
- Temporary accommodation.
- Housing assistance.
- Use of a hotel car.
- Complimentary Nights in Hyatt Hotels worldwide.
- Career growth within Hyatt’s global portfolio — where doors truly open.
- Access to Hyatt’s global leadership network and long-term career opportunities.
Qualifications
What we expect from you:
- Proven senior leadership experience as a General Manager or equivalent in a resort or upscale hospitality environment.
- A people-centric leader who builds trust, develops talent, and leads with empathy.
- Strong commercial acumen and operational excellence.
- Comfortable working in an international and ownership-focused environment.
- Fluent in Spanish and English (German and other additional languages are an advantage).
- Exceptional interpersonal and communication skills.
- Strategic thinker with a passion for innovation and guest experience.
Region: Europe | Ref ID: ST-12199
