Company Description
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Discover the life that awaits you at Accor, visit https://careers.accor.com/ Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS
Our Commitment To Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. Any opportunity within our community to adapt and develop our processes to embrace others is encouraged.
Job Description
What you will be doing:
Lead and oversee the daily breakfast buffet operations, ensuring a smooth, well-presented, and high-quality service that enhances the guest experience. You will coordinate team members, manage service flow, and continuously look for opportunities to elevate the offering, from presentation and variety to guest interaction and service delivery.
Support broader Food & Beverage operations as required, contributing to the overall success of the department and ensuring service standards are consistently maintained across all venues.
About You
You’re a morning person who knows that breakfast isn’t just a meal, it’s the first impression of the day. You bring energy, positivity, and a hands-on approach to every shift, setting the tone for both your team and your guests.
You have an eye for detail and a flair for presentation, making sure the buffet always looks inviting, abundant, and ready to wow. Whether it’s a perfectly set station or a warm, genuine guest interaction, you know it’s the little things that elevate the experience.
You’re all about creating great vibes, strong teamwork, and mornings that guests actually look forward to.
Your Experience And Skills Include
- A strong passion for customer service, with a focus on delivering exceptional guest experiences.
- Previous experience in supervising or leading food and beverage operations, ideally within a buffet or high-volume environment.
- Excellent attention to detail, particularly in presentation, cleanliness, and service standards.
- Strong communication and interpersonal skills, with the ability to build positive relationships with guests and team members.
- A hands-on leadership style, with the ability to motivate a team and foster a high-performing, positive culture.
Qualifications
- Responsible Service of Alcohol Certificate (Victoria).
- First Aid certificate (desirable).
Additional Information
Our Hotel
The Novotel & ibis styles Melbourne Airport is a modern dual-branded property, proudly welcoming guests since opening on 1 July 2024. With a total of 464 rooms - 248 in Novotel Melbourne Airport and 216 in ibis Styles Melbourne Airport, this dynamic new development is just steps from Terminal 4, Melbourne Airport, offering convenience and comfort for travellers and professionals alike.
Our guests can enjoy a selection of food & beverage venues: Boccata, meaning “mouthful” in Italian, celebrates the city’s migrant heritage and marries Italian favourites with local, contemporary touch. Amber State Taphouse & Kitchen is the ideal gathering place that celebrates the joy of getting together through the Aussie tradition of barbecue and beer – with craft beers on tap, wines, and cocktails. Small holdings featuring the classic Melbourne cafe culture with a range of delightful baked pastry treats, gourmet breakfast dishes, superb sandwiches and specialty coffee.
In addition to our exceptional food and beverage venues, the Novotel & ibis styles Melbourne Airport features premier event spaces designed to accommodate everything from intimate meetings to grand receptions. Our elegant ballroom can host up to 480 guests for a cocktail-style event or 240 for a seated banquet and can be effortlessly divided into Ballroom 1, 2, and 3, providing flexible configurations to suit any occasion, whether it’s a conference, workshop, product launch, or celebration. For guests seeking a productive environment, Aerofoil, our premium co-working space, offers a stylish and comfortable setting ideal for catching up on work between flights, hosting important meetings, or staying connected on the go.
This is a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.
What is in it for you?
- Learning programs through our “Learn your Way” Academy platforms, ongoing training and development opportunities (self-pace, virtual webinars, face to face)
- ALL Heartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
- Complimentary car parking.
- Mental health and well-being support initiatives.
- Access to our Employee Assistance Program.
Region: Asia-Pacific | Ref ID: ST-13397
