Night Auditor (Possible dual role with Front Desk Agent) Shift: 6pm -11pm as Front Desk Agent and 11pm-2am as Night Auditor
JOB DUTIES:
- Maintain complete knowledge of and comply with all hotel and departmental policies and procedures.
- Maintain complete knowledge of property management system and manual procedures.
- Maintain complete knowledge of correct maintenance and use of equipment; use equipment only as intended.
- Set up and organize work station with designated supplies, forms and resource materials; maintain cleanliness at all times. Report shortages to supervisor.
- Answer telephone within three rings, using correct salutations and telephone etiquette.
- Be familiar with all hotel services and facilities to respond to guest inquiries accurately. Promote positive guest relations.
- Be familiar with all hotel packages, promotions, prices and rates to best service guests.
- Possess a complete working knowledge of PMS, POS, call accounting and movie systems.
- Correct errors or list discrepancies for adjustment.
- Compute percentages and totals and compare results with recorded entries.
- Inspect items on books of original entry to determine if accepted accounting procedures were followed in recording transactions.
- Analyses data obtained for evidence of deficiencies in controls or lack of compliance with management policies and procedures.
- Reconcile and complete all daily front desk as well as Food and Beverage cashier work.
- Run final trial balance to post rooms and close day.
- Run accounts receivable reports and other reports required for record keeping as designated by the Controller.
- Provide next day reports for Front Office, Housekeeping, Sales and Accounting Offices as required
- Transmit credit card vouchers electronically via modem to authorized vendors.
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Holidays
- Night shift
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Experience:
- Hotel Experience: 2 years (Required)
- Night Audit: 1 year (Required)
Work Location: In person
This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third-party management company that is responsible for all employment benefits and obligations at this location.
Region: Americas | Ref ID: ST-12601
