Global Sales Director, Pacific

Hyatt • Full-time • Melbourne, Victoria, Australia • 4w ago

Organization- Regional Office - ASPAC

Summary

This position will report to VP of Global Sales, Pacific.
The Director of Global Sales will have defined goals with a strong focus on market share growth and development of accounts from both the Corporate sector as well as Meeting and Events segment within Australia & New Zealand.
This position will be responsible for developing strategic accounts focused on market share shift from our competition with strategic Account plans, targeted sales calls and events for this segment and securing business from Meeting Planner and Corporate accounts for our brands and hotels globally.This position will also be responsible for supporting our brands and hotels in market through proactive and coordinated hotel sales missions, tradeshows and events.
Travel for meeting Planner and corporate visits, annual account reviews, trade shows and hotel familiarization trips will be required throughout the year.
Responsibilities include overall Account Management, RFP’s, programs, promotions and B2B marketing opportunities.This individual will be responsible for achieving semi-annual quota with a focus on share-shift and maintaining travel expenses within the set budget.
Continuously analyze and evaluate key markets, vertical segments and seller performance to ensure deployment strategy maximizes revenue opportunities, sellers are incentivized appropriately, and that we have the key results necessary to drive further innovation and sales growth
Build and develop relationships, representing the organization with key distributors and customers
Develop strong business relationships with the key internal business partners to understand and deliver on their needs, as well as drive their engagement with our sales strategies, tools and systems

Responsibility:

Sales Calls, Meeting PlannerAccount Management, Corporate accounts management,Driving Revenue & Market shareshift to Hyatt hotels.

Implement a strategy plan for a portfolio of Accounts/ New accounts, in order to meet/or exceed revenue/market share goals for the Corporate as well as meeting and Event segments in Australia & New Zealand.
Supporting and implementing Global Corporate and Sales Strategies in market.
Business travel to Account portfolio, QBR’s, Tradeshows, Fam Trips and internal meetings where necessary
Orchestration of quarterly accountand market action plans and collaboratingwith other hotel based Directors & Managers to drive production and revenue to both transient,group and event segments from Corporate Accounts
Able to work independently and makes decisions based on established policies and procedures
Account management and RFP negotiations on existing and new Corporate and Meeting Planner accounts

Supports/leads coordinates tradeshows, events, sales mission in market (like Hyatt Fairs, Hyatt Events and product updates) along with collaborating with the Global HSF team and Pacific Regional team and other business functions to successfully implement these activities

Provide feedback to VP Commercial Pacific and our hotels on market conditions, forecasts and recommendations

Others

Create and sustain a work environment that focus on fair and equitable treatment and associate satisfaction to enable business success.
Develop a trusting and respectful business partnership with each property’s ownership by meeting or exceeding expectations in sales and marketing.
Willing to learn and to be trained to improve the professional performance and the reputation of Hyatt.
Report for duty punctually, wearing appropriate attire, reflecting a professional and polished image.Maintain a high standard of personal appearance and grooming at-all-times, projecting a positive and motivated attitude.
Respond to changes in the industry dictated by the market and the company.
Identify necessary training needs and assist in appropriate training programs for subordinates, taking an active interest in subordinates’ development and welfare.
Maintain a good working relationship with all employees, as part of Hyatt International's objective of ensuring that all employees provide a courteous and professional service at-all-times to colleagues and guests.
Demonstrate a commitment to Hyatt core values (included in all job descriptions).
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary (included in all job descriptions).

Qualifications

Experience

Written and spoken proficiency in English is a requirement for this position
10+ years’ experience working in hotels sales function, global sales experience is preferred especially in the MICE andcorporate space.
Strong Sales and Marketing operational experience.
Organizing & Administering - works collaboratively – excellent manager of 3rd party and internal resources to achieve a collective goal. Can rally resources (people, funding, support, etc.) to get things done. Monitors and manages timelines effectively.
Priority Setting - Is able to work in a deadline and performance oriented environment.
Interpersonal Savvy – relates well to all kinds of people up, down, laterally, inside and outside the organization; builds appropriate rapport, builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations.
Drives for Results – has good balance of process and outcomes focus.
Self-starter/Independent – comfortable to work independently; self-starter.

Education