Job Description
Exceptional Hospitality Starts with You
This is your chance to be part of an in-house Commercial Services team that propels Hilton's sales, revenue management, call center, and analytics functions! As a
Domestic Sales Manager, you will support the areas which are at the core of Hilton's "commercial engine" and are important to Hilton's ability to achieve profitable growth.
Supporting Conrad Punta Mita, you will be responsible for the solicitation of new customer relationships and accounts, including Incentive, Domestic, and HWS Accounts, as well as maintaining existing accounts, while consistently striving to increase revenue and promote relationships through effective negotiation of guest rooms for assigned Mexican Resorts.
Responsibilities
Here's what you'll do during a typical day:
- Manage national account engagement: Serve as the primary contact for national clients, handling inquiries, building relationships, and ensuring high client satisfaction
- Lead end-to-end sales process: Prospect and qualify leads, conduct site visits, craft tailored proposals, negotiate terms, and secure contracts that drive group and event revenue
- Develop data-informed sales strategies: Create and execute sales plans to meet or exceed revenue and room night goals, using performance analysis and market trends to guide strategy
- Support exceptional service delivery: Collaborate across departments to coordinate the fulfillment of contracted services and uphold the highest standards of client satisfaction
- Represent the hotel in-market: Travel to key markets and tradeshows to promote the hotel, build brand presence, and assess competitive positioning
Qualifications
QUALIFICATIONS
- 3+ years of experience in Upper Upscale or Luxury hotels.
- Experience managing Corporate, Incentive (MICE), and Domestic Market segments.
- Advanced English proficiency.
- Experience in consultative sales, negotiation, and business development.
- Proficiency in CRM systems and Microsoft Office.
- Willingness to travel domestically and internationally.
- Strong communication, negotiation, and relationship-building skills.
- Results-driven with a strategic and commercial mindset.
What It Takes To Make The Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
🌎 Americas | Ref ID: ST-13228
