About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group helps travelers around the world make informed, cost-effective bookings and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform of apps, websites, and 24/7 customer service centers — including four Customer Service Centres in Japan, Korea, the UK, and the Philippines, providing service in 19 languages.
With more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, Trip.com Group is one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world."
Location & Workplace Type
- Location: Chicago, IL
- Workplace Type: Remote
In This Role, You'll Get To
- Have end-to-end ownership of new hotel acquisitions and existing hotel account management within your designated market; actively identify high-potential prospect partners and grow the revenue of the existing portfolio
- Educate accommodation providers on the many unique features that the Trip.com platform offers; quickly and effectively identify the correct platform product for each account to maximize their revenue
- Take a customer-centric approach to everything you do — ensure hotel content, rates, availability, and products offer the best value to Trip.com customers
- Keep properties up to date on campaigns offered by the Trip.com platform and ensure strong coverage of deals across your account portfolio
- Responsible for the assigned market, conducting data research and analysis (market, product, competitor, price, supplier, etc.)
- Provide market insights to global headquarters to optimize product design and sales direction for global product localization
- Other assigned tasks based on business need
What You'll Need to Succeed
- Fluent in English
- Valid working permit/visa in the US
- Minimum 3 years of experience in hospitality, revenue/yield management, or e-commerce
- An existing network with Tourism Boards, airlines, affiliate partners, and travel influencers preferred
- Detail-oriented, execution-focused, and a fast learner
- Able to work independently with minimal supervision, with complete ownership of your designated region
- Dynamic, positive, and a good team player
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint
- Relevant exposure in the OTA environment is an added advantage
- Willing to travel
Behavioral Requirements
- A desire to learn new things and improve yourself
- Integrity is fundamentally important to you
- You want to make a travel experience better for everyone
- You are naturally inspiring
- A natural relationship builder and influencer to industry leaders
- Strategic thinking and an ability to connect the dots between suppliers and end-user customers
What We Provide
- Medical, Dental, and Vision plans
- 401(k) and company match
- Public Holidays
- Sick Leave
- Paid Time Off
Pay Transparency
The annual total pay range for this position is $80,000 – $110,000 (base salary and variable incentive, where applicable). The range top could be higher for above-target performance, with potential to increase further based on sustained performance. Final offers vary based on the comprehensive competency assessment completed during screening and interviews, and factors including qualifications, skills, experience, and location. Pay ranges may be modified in the future.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more?
- Our rapid global business growth offers abundant career opportunities at various levels and across multiple functions
- Internal transfer is encouraged, and our global job rotation program enables you to pursue a global career path and make a global impact
- We provide learning opportunities to further your career in leadership capability, soft skills, and professional expertise
- We encourage flexible work arrangements
- We have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
🌎 Americas | Ref ID: ST-12052
