About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.
We have six Customer Service Centres for Trip.com, established in Japan, Korea, the UK, Thailand, Malaysia, and the Philippines, providing 24/7 customer service in 35 different languages.
We have more than 30,000 employees scattered across 50 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspires to deliver the perfect trip at the best price for every traveller.
As the Office Assistant, you will take ownership of the day-to-day workplace experience and ensure the office runs smoothly. You will be the main point of contact for employees, visitors, suppliers and internal teams.
This is a part-time role based in our Rome office, working Monday, Tuesday and Thursday on-site, alongside occasional additional support for leadership visits, events or other key business needs.
In this Role, you’ll get to
- Maintain an organised, professional and welcoming office environment
- Manage seating plans, desk allocation, meeting rooms, office access and visitors
- Coordinate new-joiner onboarding, including desks, laptops and access cards
- Act as the first point of contact for office-related employee queries
- Work with IT, HR and Health & Safety to resolve workplace requests
- Manage office supplies, refreshments, deliveries, post and couriers
- Coordinate maintenance and building matters with the office provider
- Manage supplier relationships and maintain records of costs and invoices
- Support office-capacity planning and anticipate needs as the team grows
- Organise internal events, team activities and leadership visits
- Provide administrative support to the Office Operations Manager
What you'll Need to Succeed
- Previous experience in office operations, workplace coordination or administration
- Strong organisational skills and the ability to manage multiple priorities
- A proactive, hands-on approach and confidence working independently
- Strong communication and stakeholder-management skills
- Experience working in a fast-paced, multi-business-unit environment
- Fluency in English; French is a plus
Why Trip.com Group
As a world leading company in travel industry, we provide a platform for our talent to unleash their power, make a global impact, and achieve a successful career. As an international team, we're dedicated to create a space where open communication and mutual respect is encouraged. At Trip.com Group, we are here to support you in and out of the workplace, enabling you to explore and embrace more possibilities and pursue a dream life.
What’s more?
- A fast-growing enviroment that offers strong potential for career growth and encourages bold ideas.
- We focus on cutting-edge technology to provide some of the best platforms and resources for you to do your best work.
- We encourage internal talent movement and provide global opportunities across functions, business units or regions for you to accelerate your career advancement.
- Thrive in a talented, supportive team with genuine, rigorous, and focused individuals who can inspire you from day one.
- Enjoy flexible working arrangement and various engagements outside of work that make your life at Trip.com Group Fulfilling.
Click the link to learn more about “What Makes Trip.com Group a Leading Global Travel Service Provider?”
Click the link to learn more about “This Is a Trip Where Both Your Career and Life Can Flourish!”
Find out more job opportunities at https://careers.trip.com.
Have a good trip, and see you soon!
🌍 Europe | Ref ID: ST-13115
