Job Description
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will be developing strategic marketing plans for the hotel and then overseeing the implementation and execution of the various efforts associated with the marketing plan. This might include evaluating the results of different marketing campaigns, spearheading market research efforts, or coordinating initiatives across a variety of channels. As a
Marketing Communications Manager, you’re not just executing marketing campaigns to drive revenue growth – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Responsibilities
Here’s what you’ll do during a typical day:
- Execute hotel marketing strategies: Support the design and rollout of property-specific campaigns across digital channels, social media, and branded platforms to drive visibility and revenue.
- Stay up to date on industry trends: Monitor emerging marketing tools, technologies, and consumer behaviors relevant to the hotel industry and target audiences
- Report on campaign performance: Prepare and deliver monthly performance updates and marketing analyses to Sales and Revenue Management teams
- Support cross-functional initiatives: Partner with department leaders to execute targeted campaigns that drive revenue and guest engagement
Qualifications
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of
Hospitality. Acting with
Integrity and always doing the right thing. Inspiring others through
Leadership. A belief that
Teamwork drives the best outcomes. A sense of
Ownership and accountability. And a focus on the
Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.
In Addition, This Role Requires The Following Minimum Qualifications
- Degree in Marketing, Communications, Hospitality, or related field
- Minimum 3–5 years of marketing experience, preferably in hospitality
- Proven expertise in digital marketing (SEO, SEM, email, social media)
- Strong content creation and brand management skills
- Experience in campaign planning, execution, and performance analysis
- Proficiency in marketing tools and hotel systems (e.g., Salesforce, OnQ)
- Excellent communication, project management, and analytical skills
About Us
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.
🌏 Asia-Pacific | Ref ID: ST-14923
