About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising Trip.com, Ctrip, Skyscanner, and Qunar.
Across its platforms, Trip.com Group helps travelers around the world make informed, cost-effective bookings and enables partners to connect their offerings with users through the aggregation of comprehensive travel-related content and resources, and an advanced transaction platform of apps, websites, and 24/7 customer service centers — including four Customer Service Centres in Japan, Korea, the UK, and the Philippines, providing service in 19 languages.
With more than 30,000 employees across 30 countries in Asia, Europe, the Americas, and Oceania, Trip.com Group is one of the best-known travel groups in the world, with the mission "to pursue the perfect trip for a better world."
Location & Workplace Type
- Location: New York or Orlando
- Workplace Type: Hybrid
In this Role, you’ll get to:
- Drive acquisition of new attraction, tour, and activity partners across the Americas, while managing and growing an existing portfolio of strategic supplier accounts; identify high-potential partners and unlock incremental revenue
- Build strong, long-term supplier relationships by understanding partner needs and positioning the right Trip.com solutions to maximize product visibility, conversion, and revenue performance
- Act as a strategic consultant to partners by educating them on Trip.com's platform capabilities, distribution ecosystem, marketing opportunities, and customer reach
- Own account performance end-to-end, ensuring competitive pricing, strong product content, healthy availability, and customer-first product offerings
- Conduct market intelligence and competitive analysis across product, pricing, supplier landscape, and consumer trends to identify growth opportunities and market gaps
- Partner with suppliers to drive campaign participation, promotional coverage, and merchandising opportunities across key sales moments and seasonal initiatives
- Translate local market insights into actionable recommendations to support product localization, commercial strategy, and platform optimization
- Collaborate cross-functionally with commercial, operations, product, and marketing teams in a fast-moving, global environment
- Navigate ambiguity and solve operational or commercial challenges proactively, helping build scalable solutions
What you'll Need to Succeed:
- Fluent English communication skills (written and verbal) required; Mandarin and/or Spanish are strong assets
- Valid working permit/visa in the US
- 5+ years of experience in business development, account management, or revenue growth within tourism or e-commerce; OTA/travel marketplace experience a strong plus, with familiarity in attractions, tours, or destination experiences highly valued
- Existing network with tourism boards, airlines, travel affiliates, attractions, or destination partners is a plus
- Entrepreneurial, proactive, and execution-focused, with a strong ownership mentality; able to work independently while thriving in a collaborative, team-oriented environment
- Strong problem-solving mindset with the ability to identify opportunities, overcome obstacles, and innovate under pressure
- Comfortable working in a fast-paced, cross-cultural environment with the ability to create structure from complexity
- Strong analytical skills, able to turn market and performance data into actionable business insights
- Excellent PowerPoint and presentation skills, with the ability to build clear and compelling pitch decks and business proposals
- Advanced proficiency in Microsoft Excel, PowerPoint, Outlook, and CRM/account management tools
- Comfortable with regular business travel and cross-time-zone collaboration
Behavioral Requirements:
- Integrity-driven — you lead with honesty, accountability, and strong professional ethics.
- Customer-obsessed — you’re passionate about making travel experiences better for everyone.
- Innovative and growth-minded — you constantly look for smarter ways to grow the business and improve how things are done.
- A self-starter — you take initiative, move fast, and create momentum without waiting for perfect conditions.
- Globally minded — you thrive in multicultural, international environments and communicate effectively across teams and markets.
- A natural relationship builder — you know how to influence, build trust, and develop strong partnerships with industry leaders.
- Resilient and adaptable — you stay focused and effective in fast-changing, ambiguous, and high-growth environments.
What We Provide
- Medical, Dental, and Vision plans
- 401(k) and company match
- Public Holidays
- Sick Leave
- Paid Time Off
Pay Transparency
The annual total pay range for BD Manager roles is $80,000 – $110,000 (base salary and variable incentive, where applicable). The range top could be higher for above-target performance, with potential to increase further based on sustained performance. Final offers vary based on the comprehensive competency assessment completed during screening and interviews, and factors including qualifications, skills, experience, and location. Pay ranges may be modified in the future.
Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What's more?
- Our rapid global business growth offers abundant career opportunities at various levels and across multiple functions
- Internal transfer is encouraged, and our global job rotation program enables you to pursue a global career path and make a global impact
- We provide learning opportunities to further your career in leadership capability, soft skills, and professional expertise
- We encourage flexible work arrangements
- We have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events
Find out more job opportunities at https://careers.trip.com
Have a good trip, and see you soon!
🌎 Americas | Ref ID: ST-13253
