Product Growth Manager
Job Summary:
We are looking for a Product Growth Manager to drive sustainable growth for Trip.com Japan, a leading online travel agency, by solving critical business and organizational problems. This role goes beyond managing individual projects. You will operate at the intersection of strategy and execution, owning product growth initiatives that connect global product capabilities with localized user experiences and on-the-ground delivery. You will play a critical role in contributing to business growth through product performance and market adaptation.
Key Responsibilities:
As a product growth manager, you will exercise your skills to:
- Enhance User Experience: Build and optimize the JP user experience for one of the largest online travel platforms by identifying pain points and implementing innovative solutions.
- Understand Customers: Regularly interact with users to gather insights and translate them into actionable product improvements that anticipate customer needs.
- Leverage Data & Insights: Use advanced analytics, user research, and market trends to guide product decision-making and foster a data-driven culture.
- Champion Localization: Ensure products resonate with regional markets by integrating local user preferences and behaviors into the design process. Lead product localization with an analytical and observant perspective and tackle issues with a creative approach.
- Stakeholder Influence: Drive and influence multiple stakeholders on project improvement opportunities and be able to present to leadership team to drive critical business initiatives.
- Multitask: Manage multiple projects requiring frequent communication, organization/time management, and problem-solving skills.
Basic Qualifications:
- Proven Expertise: A proven track record of building high-quality products at scale. With 3+ years in product management or product operations, collaborating with cross-functional teams to deliver exceptional results.
- B2C Focus: Expertise in optimizing conversion flows and customer journeys for consumer-facing products
- User-Centric Mindset: Proficiency in user research methods, discovery processes and data analysis with a commitment to addressing customer pain points effectively
- Passion for UX: A strong advocate for intuitive and delightful user experiences that exceed customer expectations.
- Project Management: Adept at managing complex product launches and aligning cross-functional teams to achieve goals.
- Communication: Exceptional skills in presenting ideas and findings clearly and persuasively to diverse audiences.
- Bar-raising Mindset: A dedication to excellence in all aspects of product design, strategy, and execution.
Preferred Qualifications:
- Business level of English proficiency
- Experiences working with global teams and oversea offices
- Enthusiasm for travel experiences is a plus
🌏 Asia-Pacific | Ref ID: ST-12722
